Social Health Folder

Twinning solution

Advanced digital tools to support integrated care through electronic health recording and tracking

Twinning type

Full adoption

Main policy priority

Digital tools for citizen empowerment and for person-centred care


Dom Danica Vogrinec (Slovenia)


Istituto Rittmeyer (Italy)

Short description

The need to implement the social-health services folder of older persons and of people with disabilities is rooted in the development of activities and services to support them: the folder must on the one hand be shaped to cater for the needs of the clients and on the other hand be simple to use and understand by the care management. This twinning addresses precisely this challenge through the development of multidimensional assessment tools being as “handy” as possible with a service folder that guarantees contact with users and their families and informs the people involved in the life of the person living inside the Istituto Rittmeyer.
The idea is to reduce administrative burden and save the carers’ time for more valuable and relevant activities with the patients. The folder is accessible on PC, tablet and smartphone, including a user-friendly interface adapted to people with visual impairments. Data sharing between patients, carers and family members have hence become safer and GDPR compliant.


Twinning activities

Activities for the twinning took place from July 2020 to June 2021. These included meetings in Slovenia and Italy and a dissemination event in form of a blended conference to share the results of the project with local stakeholders and stakeholders from the ENIBB Network.


The main outcome and result of the twinning activities is the Social-Health Folder which is comprised of the following items: 1)Touchscreen Devices with a vocal system, 2) Nursing Stations, 3) Fall Prevention System, 4) Staff Training, 5) Q-VAD Protocol.

Added value and benefits

The twinning solution adopted thanks to this project has provided several benefits. First, there is the opportunity of the use of the EHR and of the EICR by the multidisciplinary team of Istituto Rittmeyer to be able to share all information between the professionals of the multidisciplinary team of Istituto Rittmeyer and the regional healthcare system in real time. Second, thanks to this digitalisation, the professionals and operators can save precious time that can be dedicated to being more efficient while interacting and dealing with clients.

Barriers and success factors

The main barrier was COVID-19 which did not allow the expected execution of the project activities. Specifically, it must be said that when the project activities started, the first cases of COVID-19 broke out within the Istituto Rittmeyer, which heavily influenced the availability of the staff involved in the twinning activities.


Thanks to the consolidated contacts with the Health Offices of the Regione Autonoma Friuli Venezia Giulia, the project will be continuously monitored so that it is always up to date.