The need to implement the social-health services folder of older persons and of people with disabilities is rooted in the development of activities and services to support them: the folder must on the one hand be shaped to cater for the needs of the clients and on the other hand be simple to use and understand by the care management. This twinning addresses precisely this challenge through the development of multidimensional assessment tools being as “handy” as possible with a service folder that guarantees contact with users and their families and informs the people involved in the life of the person living inside the Istituto Rittmeyer.
The idea is to reduce administrative burden and save the carers’ time for more valuable and relevant activities with the patients. The folder is accessible on PC, tablet and smartphone, including a user-friendly interface adapted to people with visual impairments. Data sharing between patients, carers and family members have hence become safer and GDPR compliant.